Phishing emails are one of the most common tactics cybercriminals use to trick users into giving away sensitive information such as login credentials, credit card details, or personal data. As a DediRock customer, it’s important to know how to spot these emails and protect your hosting account.
What Is a Phishing Email?
A phishing email is a fraudulent message that appears to come from a trusted company, like your hosting provider or bank. These emails often include:
-
Fake login links
-
Urgent warnings about account suspension
-
Attachments containing malware
-
Requests for personal or payment information
Common Signs of Phishing Emails
-
Suspicious Sender Address
Phishing emails may look like they come from DediRock, but the sender’s email address often has small changes (e.g., support@dedirock-support.com instead of support@dedirock.com). -
Urgent or Threatening Language
Phrases like “Your account will be suspended immediately” or “Action required now” are designed to create panic. -
Unfamiliar Links
Hover over any link in the email without clicking. If it doesn’t point to dedirock.com or billing.dedirock.com, it’s likely fraudulent. -
Attachments You Weren’t Expecting
Legitimate companies won’t send invoices or account details in suspicious attachments. -
Spelling and Grammar Mistakes
Phishing emails often contain poor grammar, spelling errors, or awkward wording.
How to Protect Yourself from Phishing
-
Never click on suspicious links. Instead, type https://dedirock.com or https://billing.dedirock.com directly into your browser.
-
Verify the sender. Only trust emails from official DediRock domains.
-
Enable Two-Factor Authentication (2FA). This adds an extra layer of security even if your password is compromised. (See: How to Secure Your DediRock Client Portal with Two-Factor Authentication)
-
Keep your software updated. Ensure your email client, browsers, and antivirus software are up to date.
-
Report suspicious emails. If you receive a questionable email, contact DediRock Support immediately.
What to Do If You Clicked a Phishing Link
-
Change your password immediately via the DediRock Password Reset Page.
-
Enable Two-Factor Authentication on your account.
-
Run a malware scan on your device.
-
Notify DediRock Support so we can assist in securing your account.
Final Thoughts
Phishing scams are becoming more sophisticated, but with awareness and proactive measures, you can keep your DediRock account safe. Always double-check emails, avoid clicking on unknown links, and secure your account with strong passwords and 2FA.