Keeping your account details up to date ensures you never miss important notifications about your hosting services, billing, and domain renewals. The DediRock Client Portal makes it easy to manage your information in just a few steps.
Why Keeping Your Account Updated Matters
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Billing: Ensure invoices and payment reminders go to the correct email.
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Support: Verify your identity when contacting DediRock Support.
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Security: Prevent unauthorized changes by keeping your contact details accurate.
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Domain Management: Receive renewal alerts and avoid losing domains.
Step-by-Step Guide: Updating Your Information
Step 1: Log In
Go to the DediRock Client Portal and enter your login details.
Step 2: Access Account Settings
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Click on your profile name in the top navigation.
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Select Account Details.
Step 3: Edit Your Information
Here you can update:
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Contact name
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Email address
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Phone number
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Company name (if applicable)
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Address and country
Step 4: Save Changes
Once updated, click Save Changes to confirm.
Updating Email Preferences
While in your account settings, you can also adjust your email preferences to control what types of notifications you receive. For example, you can enable or disable:
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Marketing emails
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Service updates
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Billing reminders
Adding Secondary Contacts
If you want another person (like a team member or accountant) to manage certain parts of your account:
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Go to Contacts/Sub-Accounts in the Client Portal.
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Click Add New Contact.
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Assign permissions (e.g., billing, support, product management).
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Save changes.
Final Thoughts
By keeping your account information up to date, you ensure smooth communication and uninterrupted access to your services. It only takes a few minutes to review your details and keep everything current.