Keeping your hosting account safe is essential. At DediRock, we recommend enabling Two-Factor Authentication (2FA) on your Client Portal for stronger protection. 2FA adds an extra layer of security by requiring not only your password but also a verification code generated on your phone.
Why Use Two-Factor Authentication?
Even if someone gets your password, they can’t access your account without the unique code from your device. This helps protect:
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Your billing information
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Your hosting services and domains
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Support tickets and account settings
Step-by-Step: Enabling 2FA in the DediRock Client Portal
Step 1: Log into Your Account
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Visit the DediRock Client Portal.
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Enter your login email and password.
Step 2: Go to Security Settings
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In the top navigation, click on your profile name.
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Choose Security Settings from the dropdown menu.
Step 3: Enable Two-Factor Authentication
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Under the Two-Factor Authentication section, click Enable.
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You’ll see a QR code displayed on screen.
Step 4: Set Up an Authenticator App
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Download and install an authenticator app such as:
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Google Authenticator
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Authy
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Microsoft Authenticator
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Open the app and scan the QR code.
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The app will generate a 6-digit code.
Step 5: Verify and Save
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Enter the 6-digit code from your authenticator app into the portal.
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Click Confirm.
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2FA will now be enabled on your account.
Logging In With 2FA
Next time you log in:
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Enter your email and password.
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You’ll be prompted for the 6-digit verification code.
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Open your authenticator app and enter the current code.
Recovery Options
If you lose access to your device, don’t worry. You can:
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Use backup codes (provided when enabling 2FA — keep them in a safe place).
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Contact DediRock Support for assistance with account recovery.
Final Thoughts
Enabling Two-Factor Authentication is a quick and easy way to greatly improve the security of your DediRock account. With just a few steps, you’ll have peace of mind knowing your services and personal information are better protected.